What the patient wants
By Thomas Davis, DNAP, MAE, CRNA Recently we were discussing patient satisfaction at the desk in the pre-op area. One of the physicians noted that patients assume they […]
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Creating Culture
By Thomas Davis, DNAP, MAE, CRNA Follow @procrnatom on twitter My 21-year-old grandson recently joined me for a day of painting the walls in the basement of my home. […]
Feel the Burn
By Thomas Davis, DNAP, MAE, CRNA Follow @procrnatom on twitter Last week a headline in the Linkedin daily update caught my eye; Millennials are experiencing job burnout at a high […]
Artificial Intelligence; Be a Transformer
By Thomas Davis, DNAP, MAE, CRNA Follow @procrnatom on twitter The exponential growth of AI (artificial intelligence) has proven that computer-driven software and robotic hardware are the future […]
Speak easy: The art of overcoming glitches
By Thomas Davis, DNAP, MAE, CRNA Lt. Col (ret) USAF Follow @procrnatom on twitter Recently I was scheduled to be the last faculty speaker on the final day […]
Be a social (media) climber
By Thomas Davis, CRNA, MAE, DNAP candidate Work completed for my DNAP degree and conversations with colleagues has taught me that just about everybody knows what social media is, and […]
Micromanagement; A lens on leadership
By Thomas Davis, CRNA, MAE, DNAP candidate Follow @procrnatom on twitter “Train people well enough so they can leave, treat them well enough so they don’t want to” ~Richard […]
Uncommon Courtesy
By Thomas Davis, CRNA, MAE, DNAP candidate Follow @procrnatom on Twitter I arrived at a clinic to sign in for a medical appointment as the receptionist at the check-in window […]
Take charge of change
By Thomas Davis, CRNA, MAE, DNAP candidate Follow @procrnatom on twitter “Somebody ought to…” “If they were smart, they would…” Workers frequently discuss the management flaws during small talk in […]
Artificial Intelligence: The future is now
By Thomas Davis, CRNA, MAE DNAP candidate Follow @procrnatom on Twitter “It’s likely that machines will be smarter than us before the end of the century—not just at chess or trivia […]